HP Service Manager 7 Contact/Operator Integrations
StrataCom just released the following two-part white paper for HP Service Manager 7. You can read it over here:
Contact/Operator Integrations into HP Service Manager 7 Part 1
and…
Contact/Operator Integrations into HP Service Manager 7 Part 2
If you’re interested in a PDF copy for your business to review please let us know. They’re free.
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New White Paper on Categorization in Service Manager 7
Kim Euker – one of StrataCom Inc’s consultants – has written a new article on “Categorization in HP Service Manager 7“.
This is one of 10+ articles currently in progress for StrataCom Inc. customers/friends/etc to use for their HP Service Manager 7x implementations.