William Rentfrow's Blog » HP Service Manager http://williamrentfrow.com Caution: Pragmatist at work Tue, 29 Jun 2010 21:35:37 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 StrataCom HP Service Manager White Papers http://williamrentfrow.com/stratacom-hp-service-manager-white-papers/ http://williamrentfrow.com/stratacom-hp-service-manager-white-papers/#comments Thu, 25 Jun 2009 16:20:17 +0000 William http://williamrentfrow.com/wordpress/?p=264 We moved our HP Service Manager white papers.

All of the papers will now be located on our dedicated server here.

Contact Operator Integrations into HP Service Manager Part 1 and Part 2

Categorization in Hewlett Packards Service Manager 7.1 was our first published article.

The new site is much easier to read, use, and search. More content will be added continually.


]]> http://williamrentfrow.com/stratacom-hp-service-manager-white-papers/feed/ 1 HP Service Manager 7 Contact/Operator Integrations http://williamrentfrow.com/hp-service-manager-7-contactoperator-integrations/ http://williamrentfrow.com/hp-service-manager-7-contactoperator-integrations/#comments Thu, 11 Jun 2009 19:47:14 +0000 William http://williamrentfrow.com/wordpress/?p=254 StrataCom just released the following two-part white paper for HP Service Manager 7.  You can read it over here:

Contact/Operator Integrations into HP Service Manager 7 Part 1

and…

Contact/Operator Integrations into HP Service Manager 7 Part 2

If you’re interested in a PDF copy for your business to review please let us know.  They’re free.

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]]> http://williamrentfrow.com/hp-service-manager-7-contactoperator-integrations/feed/ 0 New White Paper on Categorization in Service Manager 7 http://williamrentfrow.com/white-paper-categorization-service-manager-7/ http://williamrentfrow.com/white-paper-categorization-service-manager-7/#comments Fri, 08 May 2009 20:17:01 +0000 William http://williamrentfrow.com/wordpress/?p=175 Kim Euker – one of StrataCom Inc’s consultants – has written a new article on “Categorization in HP Service Manager 7“.

This is one of 10+ articles currently in progress for StrataCom Inc. customers/friends/etc to use for their HP Service Manager 7x implementations.


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