StrataCom HP Service Manager White Papers
We moved our HP Service Manager white papers.
All of the papers will now be located on our dedicated server here.
Contact Operator Integrations into HP Service Manager Part 1 and Part 2
Categorization in Hewlett Packards Service Manager 7.1 was our first published article.
The new site is much easier to read, use, and search. More content will be added continually.
HP Service Manager 7 Contact/Operator Integrations
StrataCom just released the following two-part white paper for HP Service Manager 7. You can read it over here:
Contact/Operator Integrations into HP Service Manager 7 Part 1
and…
Contact/Operator Integrations into HP Service Manager 7 Part 2
If you’re interested in a PDF copy for your business to review please let us know. They’re free.
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New White Paper on Categorization in Service Manager 7
Kim Euker – one of StrataCom Inc’s consultants – has written a new article on “Categorization in HP Service Manager 7“.
This is one of 10+ articles currently in progress for StrataCom Inc. customers/friends/etc to use for their HP Service Manager 7x implementations.